![]() ![]() Please note that if you choose to keep the Biometrics option off, you will need to use your registered email address and password or Google / Apple authentication to log in to the app. If you are still unable to unlock the app, please tap on ‘Log Out’ and log in again using your email address and password, or via your Google / Apple account authentication. Upon opening the app and tapping on ‘Unlock’, a prompt will automatically appear, allowing you to access the app using your fingerprint or facial authentication. *When you toggle on biometrics for the first time, your device may display a pop-up message and ask you to confirm enabling biometrics for the Taptap Send app This information is securely encrypted and will not be accessible to Taptap Send or any unauthorized. 3- Enter your username and password associated with your bank account. ![]() They will receive an SMS confirming the transaction. ![]() You will have to provide us with a home address, a billing address and physically be located in a state that we are licensed in to open an account. They will receive a screenshot with the above transaction details, confirm they are correct then Press OK. Sending money from the USA What do you need to open an account at Taptap Send You need to be a resident in one of the states we are licensed in (see list below). Enter the Agent number, the amount they wish to withdraw and their PIN. Go to their M-PESA menu, select Withdraw cash. 2- Select your bank from the list: Emirates NBD. Give their phone number and show their original ID. Tap on the 'Connect Bank Account' option. To enable biometrics, simply tap on the hamburger Menu ☰, go to Settings, and toggle on the Biometrics option. 1- Upon opening the app, you will see a prompt banner at the top of the screen. Instead of entering your password, you can choose to use your phone's fingerprint or facial authentication feature to unlock Taptap Send. You have the option to enable biometrics to log in to the Taptap Send app. This applies to all transfer methods offered by TapTap Send (bank transfers and mobile transfers through BKash) E.g.: If you send 100,000 Taka, your recipient in Bangladesh will receive 102,500 Taka. At Taptap Send, ensuring the security of your account is our highest priority. The recipient in Bangladesh will receive the extra 2.5 from their bank in cash or into their bank accounts. ![]()
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